Professional Insurance Providers: Our Best Picks for Businesses

professional insurance providers
Credit: Dayo Adetiloye

If you are here, there is a possibility you have been going through the internet for hours, or maybe less, and you’re not sure which professional insurance provider your company needs. You’re not alone. With 50+ insurance providers in Nigeria, choosing the right one for your business is definitely confusing. And trust me, the wrong choice will cost you thousands in claims delays or inadequate coverage. But here’s the good news: I’ve done the groundwork for you.

What You’ll Get in This Guide: –

  • Top 10 insurance companies ranked by reliability & customer service
  • Free comparison checklist to find your perfect match
  • Cost estimation guide for different business types
  • Red flags to avoid when choosing providers
Note: The term "professional Insurance" is the same as "business insurance." What this means is that, I'll be interchanging these terms at will in the course of this article. 

Key Takeaways 

  • The top professional insurance providers offer financial protection to individuals and businesses, covering health, life, auto, and property hazards.
  • Comparing insurance is critical because coverage limits, exclusions, and premium costs differ between providers.
  • A good insurance coverage is not only economical, but also provides rapid claims processing and excellent customer service.
  • Reading the tiny print helps to avoid misunderstandings regarding exclusions, waiting periods, and claim procedures.
  • Whether you buy directly from a provider or through a broker, make sure the insurer has a strong reputation and regulatory permission.

What Is an Insurance Provider?

An insurance provider is a company or organisation that offers insurance to individuals, businesses, and other entities. These companies specialise in analysing risks, setting premiums, providing financial protection through insurance coverage. 

Insurance providers can provide a wide variety of insurance products, such as life insurance, health insurance, auto insurance, and property insurance.

What are Professional Insurance Providers?

Professional insurance providers are businesses offering professional liability insurance, often known as professional indemnity insurance or E&O insurance. This type of insurance protects businesses and professionals against claims resulting from professional negligence or errors and omissions in their services.

Without further ado, let’s go over the top insurance companies in Nigeria based on my extensive research and reviews from top businesses in the country.

What Are the Top 10 Professional Insurance Providers in Nigeria?

The top professional insurance providers offer and also ensure financial stability during unexpected events. Cutting across categories like, health, life, business, or property insurance, choosing a carrier with a solid reputation, reliable claims processing, and exceptional customer service is pretty important.

The following are the top 10 insurance companies, ranked by financial strength, customer feedback, and service efficiency.

1. Lead Way Assurance 

With over five decades of experience, Leadway Assurance is well-known for its quick claims processing and robust financial backing. It offers a variety of plans, including life, health, auto, and business insurance. Customers enjoy the company’s transparent claims process, which ensures payouts without needless delays. 

2. AIICO Insurance 

Established in 1963, AIICO Insurance is well-known for its investment-linked insurance plans. It offers both life and general insurance, with policies that aim to help clients grow their wealth while being protected. Many customers rely on AIICO for its structured claims process and customer service.

3. AXA Mansard 

AXA Mansard, a subsidiary of AXA, a worldwide insurance giant, blends together international expertise and local market knowledge. It has a strong presence in the health insurance industry, providing customisable policies for individuals, families, and businesses. Its online platforms make policy purchases and claim filing quick and convenient. 

4. Mutual Benefits Assurance 

Mutual Benefits Assurance focuses on making insurance more accessible and inexpensive. It provides a variety of microinsurance products aimed at people and businesses seeking low-cost protection. Many policyholders appreciate the varied payment options and straightforward claims process.

5. Custodian and Allied Insurance 

Custodian and Allied Insurance is well-known for its effective risk management services. It offers specialised solutions for individuals and corporations, ensuring that customers’ assets are adequately protected. Its structured claims system builds trust and reliability. 

6. NEM Insurance 

NEM Insurance, founded in 1948, specialising in general business insurance and serves both individuals and large organisations. It is well-known for offering competitive rates and settling claims quickly. Many businesses rely on NEM for property, liability, and marine insurance.

7. Cornerstone Insurance 

Cornerstone Insurance was one of the first organisations to offer digital insurance services in the country. It offers a wide selection of personal and corporate insurance products, making policy purchases simple via its online platform. 

8. Industrial & General Insurance (IGI) 

IGI Insurance has been offering corporate and individual insurance solutions for decades. It provides a wide variety of coverage, including aviation and engineering insurance for organisations. Customers like its attentive customer service and numerous policy options.

9. Sovereign Trust Insurance 

Sovereign Trust Insurance is well recognised for its risk management services. It provides a wide range of personal and commercial insurance products, ensuring that businesses and individuals alike receive reliable coverage. Its commitment to claims transparency has made it a preferred choice.

10. Consolidated Hallmark Insurance 

Consolidated Hallmark Insurance offers both innovative and traditional insurance policies. It is well recognised for travel insurance, which provides complete coverage for domestic and international trips. Customers trust it because of its easy insurance purchasing process and structured claims management.

Find Your Perfect Insurance Match (2-Minute Quiz)

Step 1: What’s Your Business Type?






Step 2: What’s Your Priority?





Step 3: What’s Your Budget Range?






What Do Professional Insurance Providers Do?

As a professional insurance provider, which often provides “Professional Liability” or “Errors and Omissions” (E&O) insurance, they;

  • Protect businesses from allegations that their professional advice, services, or work resulted in financial harm to clients or others. 
  • Cover situations in which a company is accused of being careless or failing to provide a proper service, resulting in financial damage. 
  • Assist with the costs of legal defence, including attorney’s fees and expert witness fees, as well as settlement amounts agreed upon in a dispute.

Red Flags Checklist

Professional Liability insurance

Professional liability insurance (PLI) covers professionals such as accountants, lawyers, and physicians from negligence and other claims made by their clients. Professionals that specialise in a particular field require this form of insurance as general liability policies do not cover claims originating from negligence, malpractice, mistakes, or misrepresentation.

How Does Professional Liability Coverage Work? 

If a client or customer sues you because of a mistake you made while providing professional services, you can file a claim under your professional liability insurance policy. Professional liability insurance is often classified into two types: 

  • Claims-made policies: The majority of professional liability policies are claims-made. For the claim to be paid, your policy had to be in existence at the time of the loss and when the claim was made. 
  • Occurrence-based policies: cover claims made within the policy period, even if they are reported after the policy expires. This type of coverage is useful for claims in which the damage or injury was not discovered until after the policy expired.

What does Professional Liability Insurance Cover? 

Professional liability insurance protects your small business from claims that it made mistakes in providing professional services, even if the claim is without validity. This covers costs including legal bills, judgements, and settlements. It also includes other expenses you may owe, such as licensing board penalties. 

If your company offers professional services, you should add professional liability insurance to your small business insurance coverage. Here are some examples of claims covered by professional liability insurance.

  • Clerical Errors. An administrative error on a financial document causes a client to face penalties and fines.
  • Failure to deliver services. A consultant fails to deliver a report to a customer by the agreed-upon deadline, causing financial losses to the client. 
  • Incorrect or inaccurate advice. An accountant provides wrong advice, which results in a tax penalty. 
  • Misrepresentation. A software developer makes misleading statements about the capabilities of their product. 
  • Negligence. A real estate agent fails to disclose a known problem with a property, resulting in a financial loss to the buyer. 
  • Violation of good faith and fair dealing. A financial advisor presents inaccurate facts or estimates to promote their predetermined recommendations rather than the client’s best interests.

What Professional Liability Does Not Cover

Coverage excludes criminal prosecution and all forms of legal liability under civil law—only those specified in the policy. Examples of liabilities that are not covered by PLI include: 

  • Employee Injuries 
  • Employee discrimination lawsuits 
  • Vehicle business use
  • Bodily Injury 
  • Business property damage 
  • Customer injuries or damages

Who Needs Professional Liability Insurance? 

If you work for a company that provides services, the company should have PLI, and your services should be covered by its policy. However, if you are a small business owner or solo practitioner that provides professional services or contracts with other businesses, you should consider acquiring this form of insurance. PLI is also recommended if you provide guidance to clients. You may also be legally required to obtain insurance to work in your field. 

Examples of professionals who need this insurance are:

  1. Accountants
  2. Advertising agencies
  3. Appraisers
  4. Business coaches
  5. Consultants
  6. Counselors
  7. Engineers
  8. Event planners
  9. Financial advisors
  10. Fitness trainers
  11. Graphic designers
  12. Healthcare professionals
  13. Home inspectors
  14. Lawyers
  15. Real estate agents
  16. Software developers
  17. Stockbrokers
  18. Travel agents
  19. Insurance agents
  20. Brokers
  21. Architects
  22. Information technology professionals

How Much does Professional Liability Insurance Cost? 

The cost of this type of insurance will vary depending on the type of business you operate, as some industries are more risky than others. Additional factors include the geographic area in which you practice, the number of years you have been in business, the number of previous claims against you, and the number of staff you have.

What Is the Meaning of Insurance Professional?

Insurance professionals means sales agents, managing general agents, brokers, producers, adjusters, and third-party administrators.

What is Another Name for Professional Liability Insurance?

Professional Liability Insurance is also commonly known as Errors and Omissions (E&O) insurance or Professional Indemnity Insurance. These terms are interchangeable and refer to the same type of coverage. 

What Is the Exact Meaning of Professional?

A professional is a member of a profession or an individual who works in a specified professional activity. The term also refers to the educational and training standards that provide members of the profession with the precise knowledge and skills required to perform their specialised job within that profession.

What are the advantages of using top insurance companies?

Top insurance firms provide financial stability, speedier claims processing, and a diverse variety of plans. They also offer superior customer service and digital platforms that simplify policy management.

How do I know what insurance coverage is best for me?

The ideal policy is based on your individual requirements. Compare premium rates, coverage limits, and exclusions. Top insurance firms give extensive policy information, allowing clients to make informed decisions.

Do top insurance providers provide flexible payment plans?

Yes, many leading insurance providers accept monthly, quarterly, or annual payments. Some providers even provide discounts for upfront payments.

How long does it take to process a claim with the major insurance companies?

Processing durations vary, but top insurance firms prioritize timely claims payout. Many now use digital channels to expedite the process, ensuring payouts within days.

Can I switch my insurance provider if I find a better deal?

You can switch providers if you find a better bargain. Top insurance providers make the transition easy by providing policy transfer alternatives and seamless onboarding for new customers.

Pro Tip: Always get quotes from at least 3 providers. Prices can vary by up to 40% for identical coverage.

Important: Professional liability insurance is mandatory for certain professions in Nigeria. Check if your industry requires it.

Money Saver: Many providers offer 10-15% discounts for paying annually instead of monthly.

References 

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